Website Maintenance Request

Please provide information about your website needs and we’ll do our best to turn it around as quickly as possible. Normal business hours are from 9:00 am – 5:00 pm Monday through Friday (ET). We handle requests in the order in which they are received.

Depending on your maintenance plan, you may have (1) or more hours of development time available per month. If this is exceeded, we handle requests on a fixed-cost or hourly basis depending on the scope of work. If your plan does NOT include content maintenance, we’ll be in touch with an estimate before any work is performed. Here’s generally what our clients use their care plans for:

  • Publishing blog posts and new pages from provided Word or Text documents
  • Adding / Removing / Editing text on posts, pages, products, etc.
  • Uploading provided JPG and PNG images and adding to pages
  • Cropping / Resizing images within the WP Dashboard
  • Adding / Removing / Editing menu items
  • Configuring popups, notification bars, and slide-in features based on provided text, images, and examples
  • Create image galleries
  • Edit page slugs
  • Adding / Removing / Editing users
  • Upload PDFs
  • Add / Remove / Edit form fields
  • Installing simple plugins from the WordPress repository (i.e. “Duplicate Post” or “WordPress Zero Spam”)
  • Performing search and replaces
  • Adding code snippets through WP hooks
  • Installing more complex plugins (i.e. a caching plugin or free WooCommerce add-on)
  • Performance / Page-speed related adjustments based on GT Metrix reports
  • Minor troubleshooting involving plugin and theme compatibility
  • Installing tracking codes (i.e. Google Analytics)
  • Testing contact forms and checkout workflows

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Example: Update content on my product page
Please elaborate and be as specific as possible about your needs to avoid excessive back and forth.
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