Project Manager

Reports To: Founder/CEO
Salary: Contingent on Level of Experience
Education: BA in Design, Communications, or Visual Arts preferred but NOT required.
Language: English
Work Authorization: United States
Geography: Hybrid but must live within commuting distance of Sayreville, NJ 08872
Relocation Offered: No

Who We Are

Costello Creative Group (CCG) is a NJ-based multi-disciplinary boutique creative marketing and design studio. The firm provides creative solutions that help B2B growth-seeking industrial manufacturers and distributors crystalize their message, modernize their identity and present a next-level digital experience. This elevated perception helps attract ideal prospects and retain key customers while making their organizations more desirable to skilled talent.

Whether it’s an executive, marketer, or business owner, they recognize that their organization’s leaving money on the table due to poor optics — an unfortunate result of dated, clumsy, and diluted branding. By following our ‘4x Model’ of discovery and implementation, they’re able to develop modern communications that create powerful awareness, cultivate brand trust, demonstrate authority, and build lasting relationships.

Our most successful engagements are with companies that want to grow and have ongoing multi-channel marketing needs. Most importantly, our clients recognize that their time is better spent elsewhere than DIY’ing marketing tactics and implementation.

Driven by our core values while harnessing a business owner’s mentality to problem-solving — we pride ourselves on exemplary customer service and guaranteed same-day response. We provide direct access to our design team for concise communication using an all-hands-on-deck approach to creative ideation and collaboration.

Since we hung our shingle in 2012, we’ve proudly maintained an 80% retention rate, an A+ Accreditation by the BBB, and a 5-Star Google Rating. We’ve received over 50 happy testimonies and garnered the respect of our business community, winning over 35 awards for creative excellence.

Our Values

You absolutely must be aligned with our Core Values to be considered.

Summary

Costello Creative Group needs a Project Manager who will be responsible for providing excellent customer experiences and managing all client, vendor, and partner traffic while ensuring that all quality and deadline expectations are met, including, but not limited to:

  • Scheduling, participating, and leading meetings/calls with clients, partners, and vendors.
  • Onboarding clients and managing project deliverables to completion.
  • Creating and modifying company processes/protocols as needed.

Qualifications

  • Experience in an agency or studio environment with a sharp knowledge of print design, web design, development, and digital marketing.
  • Experience owning project budget and accuracy of project hours for accurate client invoicing.
  • 3 years experience in a role using modern project management tools/platforms.
  • A strong design sensibility (Note: the ability to execute light design and marketing projects will place you on the shortlist!)
  • An understanding of WordPress and its functionality.
  • An ability to recognize changes in scope and act accordingly.
  • An understanding of the differences between strategic and tactical solutions.
  • 2+ years experience with G-Suite, Zoom, and Dropbox.

Responsibilities

  • Serve as the primary point of contact for the majority of projects and clients.
  • Ensure that all projects meet goals & objectives while managing client expectations.
  • Maintain healthy client relationships.
  • Identify, interview, and manage freelancers/partners of various expertise.
  • Manage the studio’s production schedule.
  • Schedule, lead and run client & internal meetings.
  • Manage and oversee ongoing website maintenance requests.
  • Schedule and deploy weekly email campaigns.
  • Coordinate original and curated content as well as blog postings.
  • Oversee social media efforts and manage print production orders.
  • Research companies and software for internal purposes.
  • Source and manage interns & apprentices and keep them busy.
  • Oversee the creation of instructional wikis and documentation of processes.
  • Produce documentation (creative briefs, mood boards, etc) to inform creative staff.
  • Facilitate and foster a collaborative work environment & team spirit!

Software

Proficient in a Macintosh environment with skills in G-Suite, Microsoft Office, as well as various project management and time tracking tools. Knowledge of Adobe® Creative Suite is not required but an enormous plus!

Benefits

We hope that working with a high-level creative team and friendly clients in exciting industries is beneficial enough, but we add the following toppings to our sundae anyway.

  • Health & Dental Insurance
  • IRA Match
  • PTO/Sick Leave
  • 10 Paid Holidays
  • Paid Birthday Off
  • Client Referral Program
  • Professional Development Stipend
  • Hybrid Role
  • Brand NEW Studio Space!
  • Standing Desks
  • Complimentary Snacks & Beverages
  • Amazon Prime Membership
  • ‘Pawternity’ Leave

Ready to apply?