Project Coordinator

Reports To: Founder/CEO
Salary: Contingent on Level of Experience
Education: BA in Design, Communications, or Visual Arts preferred but NOT required.
Language: English
Work Authorization: United States
Geography: Hybrid but must live within commuting distance of Sayreville, NJ 08872
Relocation Offered: No

Who We Are

Costello Creative Group (CCG) is a multi-disciplinary boutique creative marketing and design studio delivering strategy, execution, and implementation of visual communications for growth-seeking manufacturers.

We provide branding, website, design, and digital marketing solutions that help B2B businesses crystalize their message, modernize their identity, and present a consistent brand experience. This elevated perception helps retain key customers and attract ideal prospects while making their organizations more desirable to skilled talent.

Whether they’re a marketer or business owner, they recognize that their organization is leaving money on the table due to poor optics — an unfortunate result of dated, clumsy, and diluted branding. They recognize their business is losing opportunities due to superficial acts of marketing and inconsistent communications. 

Our most successful engagements are with companies that want to grow and have ongoing multi-channel marketing needs. Most importantly, our clients recognize that their time is better spent elsewhere instead of DIY’ing marketing tactics and implementation.

Driven by our core values while harnessing a business owner’s mentality to problem-solving — we pride ourselves on exemplary customer service and guaranteed same-day response. We provide direct access to our design team for concise communication using an all-hands-on-deck approach to creative ideation and collaboration.

Since we hung our shingle in 2012, we’ve proudly maintained an 80% retention rate, an A+ Accreditation by the BBB, and a 5-Star Google Rating. We’ve received over 40 happy testimonies and garnered the respect of our business community, winning over 30 awards for creative excellence from 6 separate organizations.

Our Values

You absolutely must be aligned with our Core Values to be considered.

Summary

Costello Creative Group needs a Project Coordinator to manage our internal/client projects and help run the day-to-day operations to take our creative studio to the next level. Your primary role is to ensure our team stays on top of our ever-growing list of projects and tasks through efficient project management and strong communication.

You’ll carefully listen to client requests, gather requirements, parse those into actionable tasks, and delegate to the right team member(s). You’ll then lead, manage, and hold the team accountable for executing the work at their highest level and in a timely fashion.

To be successful in this position, you should understand print design, web design, development, digital marketing, and print production.

Our creative team works directly with clients as an extension of their in-house teams, so you must be experienced in providing outstanding customer service while maintaining a professional and friendly demeanor through all interactions, whether in person, via phone/video chat, or email. 

You’ll be required to juggle numerous projects at once, so having the ability to prioritize and shift gears quickly to meet deadlines is a must. We work in a fast-paced environment, and it’s critical to maintain a high level of quality across all projects.

A positive attitude and sense of humor facilitate the many opportunities for personal growth that CCG has to offer. Be ready to expand your existing skills by working collaboratively on a range of ambitious and innovative projects to help our team produce the best work possible to satisfy our client’s business goals and objectives. CCG’s vision is to scale, and you just may be an integral part of our company’s success and future growth.

If you apply for this position, don’t forget to mention your favorite food as a child under the ‘Tell us why you’re an amazing fit!’ section. This will demonstrate your attention to detail.

Qualifications

  • Experience in an agency or studio environment with a sharp knowledge of print design, web design, development, digital marketing, and print production
  • 3 years experience in a role using modern project management tools/platforms
  • Strong design sensibility (Note: the ability to execute light design and marketing projects will place you on the shortlist!)
  • Exemplary organizational skills with a desire to maintain high-quality standards
  • Self-starter who takes the initiative and makes quick decisions in a fast-paced environment
  • Highly organized and possess the ability to multi-task and handle multiple overlapping projects
  • Detail orientated, and have good communication skills; both written and verbal
  • Problem solver and think outside of the box
  • An understanding of WordPress and its functionality
  • Experience owning project budget and accuracy of project hours for accurate client invoicing
  • Ability to recognize changes in scope and act accordingly
  • Reliable and take responsibility for the team’s success
  • A sense of ownership/leadership
  • Be creative, analytical, and tactical
  • Exude tenacity, determination, and confidence
  • Ability to think quickly on your feet

Accountabilities

  • Maintain healthy client relationships
  • Manage and oversee ongoing website maintenance requests
  • Manage the studio’s production schedule 
  • Manage full-time and freelance creatives, developers, and other partners
  • Serve as the primary point of contact for the majority of projects and clients
  • Lead the discovery/intake phase on the majority of projects that require it
  • Schedule and run regular team meetings
  • Manage internal communications and ensure the team is meeting regularly
  • Curate a network of freelancers to leverage when necessary, which may involve writing and posting job listings and interviewing candidates
  • Source and manage interns & apprentices and keep them busy
  • Oversee the creation of instructional wikis and documentation of processes
  • Work collaboratively and bring together complex multidisciplinary teams
  • Ensure that all projects meet goals & objectives while managing client expectations
  • Produce documentation (creative briefs, mood boards, etc) behind big ideas to inform creative staff
  • Facilitate and foster a collaborative work environment & team spirit (e.g. promote core values, organize team-building events and give high-fives!)
  • Lead internal and client meetings
  • Research and build website discovery decks for client presentation 
  • Negotiate internal and external conflicts
  • Schedule and deploy weekly email campaigns
  • Coordinate original and curated content as well as blog postings
  • Oversee social media efforts and manage print production orders
  • Maintain our loyalty program and develop new ways to increase client retention
  • Estimate new projects, assist with billing activities, write, and negotiate agreements
  • Maintain a neat and organized workspace

Software

Proficient in a Macintosh environment with skills in G-Suite, Microsoft Office, as well as various project management and time tracking tools. Knowledge of Adobe® Creative Suite is not required but an enormous plus!

Benefits

We hope that working with a high-level creative team and friendly clients in exciting industries is beneficial enough, but we add the following toppings to our sundae anyway.

  • Health & Dental Insurance
  • IRA Match
  • PTO/Sick Leave
  • 10 Paid Holidays
  • Paid Birthday Off
  • Client Referral Program
  • Professional Development Stipend
  • Hybrid Role
  • Brand NEW Studio Space!
  • Standing Desks
  • Complimentary Snacks & Beverages
  • Amazon Prime Membership
  • ‘Pawternity’ Leave

Ready to apply?